FAQ
Answers before you order
Assembly, sensor pairing, and daily adjustments explained plainly. Smart features vary by model, so check the compatibility details for the chair you are considering.
If your question is not covered here, our support team can help with setup and product details.
Policies
Shipping, returns, and warranty
Each policy is listed below with the key terms you need before you buy.
Shipping
Shipping timeframes, package weights, and delivery tracking details are shown at checkout for each chair and accessory.
Returns
Trial period and return terms are stated clearly, with no hidden restocking fees. Review the full return policy before ordering.
Warranty
Multi-year structural warranty terms cover mechanical controls and chair frames. Coverage details are listed on each product page.